Privacy Policy
Shop Lighting Freely

Last updated: 17 October 2026
 

At ORLUME, we respect your privacy and are committed to protecting your personal information. Shop Lighting Freely!

​

1. Information We Collect
 

When you visit our website or place an order, we may collect information such as your name, email address, billing and shipping address, phone number, order details and information necessary to process payments.

We may also collect technical information, including your IP address, browser type and website usage data through cookies and similar technologies.
 

2. How We Use Your Information
 

We use your information to:

• Process and deliver orders.

• Communicate order updates and respond to enquiries.

• Provide customer support and manage returns.

• Maintain website security and improve our services.

• Send marketing communications where permitted by law and, where required, with your consent.

• Prevent fraud and comply with legal obligations.
   

3. Payments
 

Payments are processed through available third-party payment providers. ORLUME does not intend to store your full payment card details on its own systems. Payment providers handle payment information according to their own privacy and security practices.
 

4. Sharing Your Information
 

We may share relevant information with service providers when necessary to operate our store, including website hosting, payment processing, shipping, order fulfilment, analytics and advertising providers.

We may also disclose information when required by law or necessary to protect our legal rights.

We do not sell your personal information in exchange for money.
 

5. Cookies & Advertising
 

Our website and service providers may use cookies and similar technologies to remember preferences, understand website traffic and measure advertising performance. You can manage cookies through your browser settings and any cookie controls available on our website.

Advertising platforms may process certain information in accordance with their own policies and applicable consent requirements.
 

6. Data Retention & Security
 

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, meeting legal obligations and resolving disputes.

We take reasonable steps to protect personal information, although no method of online transmission or storage can be guaranteed to be completely secure.
 

7. Your Privacy Rights
 

Depending on your location and applicable law, you may have rights to access, correct, delete or restrict the use of your personal information, withdraw consent or object to certain processing.

To make a privacy-related request, please contact us using the contact details provided on our website.
 

8. Third-Party Services
 

Our website may link to third-party websites or use external services. Their privacy practices are governed by their own policies, which we encourage you to review.
 

9. Children's Privacy
 

Our store is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us.
 

10. Changes to This Policy
 

We may update this Privacy Policy as our business, services or legal requirements change. The latest version will be published on this page with its updated date.
 

11. Contact Us
 

For questions or requests concerning your personal information, please contact ORLUME through the contact details listed on our website.